• To ensure all of our guests receive a warm welcome and are treated to the up most hospitality and care during their stay with us – we aim to provide an unforgettable experience

• To ensure all complaints are minimised and handles professionally as in accordance with our policies
• To work in line with company policies and manuals
• Work with the Food and Beverage Manager & Supervisor to maximise sales performance and achieve sales in line with targets
• Ensure effective control of stock and staff costs in the Restaurant Managers& Supervisor absence.
• To follow all hotel policies as outlined in your training manual:
• Serve food and drinks, quickly and efficiently, meeting our five star standards.
• Keep up to date with current promotions and new products
• Make customers aware of offers on our great food and drink range
• To assist in any function or events set ups in accordance with procedures
• To maintain exemplary billing systems and obtain all payments from customers in accordance with company Policy, and the accurate accounting and processing of all reception sales.
• To observe and comply with cleaning rotas, health and safety, food and hygiene regulations
• Ensure high standards of financial and reporting diligence in accordance with company policy
• To ensure good working relationship with all other departments and communicate information throughout the hotel.
• To understand responsibilities in relation to Fire Procedures, Health and Safety, COSHH, Infection Control and Emergency Aid.
• All other duties as required

LOCATION DESCRIPTION 

• To ensure all of our guests receive a warm welcome and are treated to the up most hospitality and care during their stay with us – we aim to provide an unforgettable experience

• To ensure all complaints are minimised and handles professionally as in accordance with our policies
• To work in line with company policies and manuals
• Work with the Food and Beverage Manager & Supervisor to maximise sales performance and achieve sales in line with targets
• Ensure effective control of stock and staff costs in the Restaurant Managers& Supervisor absence.
• To follow all hotel policies as outlined in your training manual:
• Serve food and drinks, quickly and efficiently, meeting our five star standards.
• Keep up to date with current promotions and new products
• Make customers aware of offers on our great food and drink range
• To assist in any function or events set ups in accordance with procedures
• To maintain exemplary billing systems and obtain all payments from customers in accordance with company Policy, and the accurate accounting and processing of all reception sales.
• To observe and comply with cleaning rotas, health and safety, food and hygiene regulations
• Ensure high standards of financial and reporting diligence in accordance with company policy
• To ensure good working relationship with all other departments and communicate information throughout the hotel.
• To understand responsibilities in relation to Fire Procedures, Health and Safety, COSHH, Infection Control and Emergency Aid.
• All other duties as required

LOCATION DESCRIPTION